Field Service Engineer

The Role
My client is seeking a Service Engineer to join their team, providing technical support, maintenance, and repair services for engine-powered equipment across a range of industrial environments.

This is a hands-on, field-based role, working with customers across the UK. You will be responsible for fault finding, servicing, and repairs both on-site and occasionally at head office, ensuring high standards of service and customer satisfaction. The role may involve travel and occasional overnight stays.

Key Responsibilities
• Perform maintenance, fault diagnosis, and repair work on diesel and petrol-powered equipment

• Work with a variety of machinery, including electronically controlled engine systems

• Deliver on-site technical support across a range of industrial environments

• Troubleshoot and resolve mechanical, electrical, and control-related issues using appropriate tools and technical information

• Accurately complete service reports, job sheets, and supporting documentation

• Ensure timely submission of timesheets and service records

• Adhere to all health & safety guidelines and company procedures when carrying out work

• Assist with technical fault investigations and provide input for warranty-related matters

• Liaise with internal departments to support efficient resolution of service issues

• Organise and prioritise workload effectively in line with operational requirements

• Participate in training sessions, team meetings, and technical updates when required

• Maintain strong, professional relationships with customers while representing the business on-site

• Clearly explain diagnostics, repair work, and recommendations to customers

The Candidate
Proven hands-on experience working with diesel and petrol engines

Good working knowledge of electrical systems and diagnostics

Ability to interpret technical drawings, wiring diagrams, and service manuals

Previous experience in a mobile/service-based engineering role

Confident using IT systems and standard software packages

Able to work independently, managing workload and priorities effectively

Comfortable working under pressure and meeting deadlines

Strong communication skills with a customer-focused approach

Reliable team player with a flexible and proactive attitude

Salary
£33,000- £38,500 plus overtime paid at time and a half