Branch Administrator

Market 36 are currently looking for a Branch Administrator on behalf of their client based in Marlesford, Suffolk on a full-time and permanent basis.

The Branch Administrator plays a vital role in supporting the Branch Manager and wider team to ensure the efficient and effective day-to-day operation of the branch. The postholder will provide high-level administrative and personal assistant support, act as a first point of contact for customers, and ensure accurate record-keeping, compliance, and smooth coordination of branch activities within a busy operational environment.

Role & Responsibilities:

* Provide high-level personal assistant and administrative support to the Branch Manager, anticipating management needs and supporting the wider team as required.

* Manage incoming calls and maintain the branch switchboard.

* Act as the first point of contact for customers and clients, professionally handling enquiries, requests, and complaints in person, by telephone, and via email.

* Carry out financial administration duties, including processing invoices, delivery notes, and related documentation.

* Prepare sales quotations and issue invoices and delivery tickets.

* Carry out daily cashiering duties and liaise with Head Office.

* Maintain accurate data, records, and filing systems, including stock documentation and confidential information.

* Update the sales database regularly.

* Support the sales team during events and trade shows.

* Provide general administrative support across branch operations.

* Conduct monthly stock checks on domestic items.

* Ensure timely and clear communication across the team.

* Consistently deliver professional and customer-focused service.

Skills, Experience & Qualifications:

* Strong communication skills and a professional telephone manner.

* Confidence in dealing with people at all levels.

* Discreet and trustworthy when handling confidential information.

* Excellent organisational skills with the ability to multitask.

* Exceptional accuracy and attention to detail with both written communication and numerical data.

* Proficient in Microsoft Office (Word, Excel, PowerPoint).

* Self-motivated, approachable, and a team player.

* Ability to use initiative and adapt in a fast-paced environment.

* Well-presented and detail-oriented.

* Full clean driver’s license.

Hours: Mon to Fri, 8am-5pm (40 hours per week)

Salary: Competitive (DOE)

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles