This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.
Housing Officer - Tenancy Management
Public Sector - Local Authority
Full Time - Monday to Friday, 36 hours per week
Temporary Role - 3 months with likely extension
£22.41 per hour PAYE / £29.72 per hour Umbrella
Hybrid Working - min. 3 days in office / visits, remainder at home
IT equipment provided
ASAP startThe Role
As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.
Key responsibilities include:
Managing a large patch, taking full ownership of tenancy and estate management
Handling complex tenancy issues, including enforcement and legal action
Investigating and resolving anti-social behaviour (ASB) cases
Carrying out estate inspections and identifying improvements
Supporting vulnerable residents to sustain their tenancies
Working closely with internal teams, contractors, and external agencies
Responding to complaints, enquiries, and casework professionally and efficiently
About You
We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.
You will have:
Proven experience in tenancy management within social housing
Experience managing a large patch and complex caseloads
Strong knowledge of housing legislation and ASB processes
Experience preparing cases for legal action and court
Excellent communication and relationship-building skills
Ability to prioritise effectively and work under pressure
A proactive, solutions-focused approach
Why Apply?
Opportunity to work in a challenging but rewarding frontline role
Make a real impact on residents and communities
Gain experience managing a large and varied housing patch
Work with a supportive and collaborative team
If you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco.
This role is subject to a Basic Level DBS Check.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£22.41 - £29.72 per hour