Education Support Officer

Study Programme Support
£27,216 pa (London) £23,261 pa (other locations) + benefits
Term time (39 weeks)
London, Rochdale, Halifax, Bradford, Manchester and Birmingham
This role is being advertised as Education Support Officer, but internally your job title will be Programmes Support.
Do you believe every young person deserves the right support, environment and encouragement to thrive?
Are you passionate about working with neurodivergent learners with SEND and EHCPs, helping them build confidence, independence and positive futures? At Pinc College, we are creating inclusive, creative and supportive learning environments where every student is valued — and we are looking for dedicated Study Programme Support professionals to help us deliver that vision every day.
About Pinc
Pinc is an Independent Specialist College offering an inspiring and impactful approach to education and pathways into employment for neurodivergent young people, aged 16-24 years. Through creative study programmes based in galleries, museums and cultural venues across England and Wales, we help students develop confidence, skills and pathways into further education, higher education and meaningful careers.
Our approach combines personalised learning, creativity, wellbeing and employability in environments designed to inspire ambition and possibility.
We are recruiting Programmes Support roles across several Pinc College campuses and creative learning environments, including London, Rochdale, Halifax, Bradford, Manchester and Birmingham.
As Study Programmes Support, you will play a vital role in the day-to-day running of a Pinc College campus, working closely with teachers, the Assistant Head of Programmes and the Head of Programmes to ensure students receive outstanding support.
You will help create a safe, structured and inclusive learning environment where students can access learning, regulate emotions and make meaningful progress towards their goals.
So, what else are we looking for?
* Experience supporting young people with SEND in education, youth work or similar settings
* Strong interpersonal skills with patience, empathy and resilience
* Good communication and organisational skills
* Ability to follow direction while working independently when required
* A positive, collaborative approach to team working
* Understanding of safeguarding responsibilities
* Confidence using basic IT systems and Microsoft Office tools
Our Campus clusters are as follows: Leeds Museum & Leeds Art Gallery (Leeds), Cartwright Hall & Dean Clough (Bradford & Halifax), Birmingham Museum & Art Gallery & Aston Hall (Birmingham), Touchstones, Salford Art Gallery, Bolton Museum (Greater Manchester), Manchester Museum, 22 Lever St, Manchester Craft & Design Centre (Central Manchester), Heritage Centre, The Potteries & Middleport (Macclesfield & Stoke), National Museum (Cardiff), Design Museum (London).
To find out more about this unprecedented opportunity, including DBS and other requirements, apply now.
Closing date: 7th June 2026