Location: HMP Altcourse, Merseyside
Salary: £25,877 – £29,000 per annum depending on skills and experience
Hours: 37 hours per week, Monday-Friday
Contract: Permanent
Trigon Recruitment is looking for an Accommodation Support Officer to join a fantastic team in HMP Altcourse to make a meaningful difference every day.
This is a rewarding opportunity for someone passionate about supporting individuals to overcome barriers, achieve stability, and build independent futures. You will work with adult males in custody, delivering tailored accommodation support to help individuals successfully transition back into the community.
Working closely with probation practitioners and partner agencies, you will manage a caseload of participants, assess individual needs, and develop personalised accommodation plans. You will provide practical guidance, structured interventions, and ongoing support to help participants secure and sustain suitable housing.
This role would suit candidates from a range of backgrounds including social care, mental health, housing, education, criminal justice, support work, or graduates looking to gain valuable frontline experience.
Full training and ongoing support will be provided.
Key Responsibilities
Manage a caseload of participants and deliver personalised accommodation support plans
Conduct initial assessments, taking into account risk, support needs, and individual circumstances
Support participants to access suitable accommodation and related services
Monitor participant progress and identify any emerging risks or concerns
Maintain accurate and timely case records and documentation
Build effective working relationships with probation services and external partner agencies
Provide guidance on housing rights, responsibilities, and available support pathways
Skills & Experience
Excellent communication and interpersonal skills
Ability to build positive and professional working relationships
Strong organisational skills with the ability to manage competing priorities
Empathetic, resilient, and adaptable approach
Experience supporting vulnerable individuals or working within support-focused environments is desirable but not essential Ideal For Candidates With Backgrounds In
Social Care
Mental Health Support
Criminal Justice
Housing Support
Education
Youth or Community Support Work
Graduate Entry-Level Support Roles Benefits
25 days annual leave plus Bank Holidays
Birthday leave
Option to purchase additional annual leave
2 volunteer days per year
Pension scheme (5% employee / 5% employer contribution)
Healthcare cash plan including life assurance
Annual salary review
Refer-a-friend scheme
Employee discounts and wellbeing benefits For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed)
Salary description
£25877.00 - £29000.00 per year