Location: London-based with travel to sites across Kent and East Anglia
Job Type: Temporary or Permanent
Salary: £28000 - £30000
Sector: Construction / Facade Remediation
About the Company
My Client are a specialist construction company delivering facade remediation and fire safety projects to occupied residential buildings across London, Kent, and East Anglia. Due to continued growth, they are looking for an experienced and professional Resident Liaison Officer to join their team on either a temporary or permanent basis.
The Role
As Resident Liaison Officer, you will act as the key point of contact between residents, site teams, and project stakeholders throughout the delivery of facade remediation works. You will play a vital role in maintaining positive relationships with residents while ensuring clear communication throughout the construction process.
This is a London-based role with regular travel to project sites in Kent and East Anglia. Travel from the office to site will be fully covered by the company.
Key Responsibilities
Build and maintain positive relationships with residents and stakeholders
Provide clear communication regarding upcoming works, access requirements, and project updates
Manage resident enquiries, concerns, and complaints professionally and efficiently
Carry out resident consultations, meetings, and door-knocking where required
Coordinate access arrangements for occupied properties
Maintain accurate records of resident communications and site activities
Work closely with site management teams to minimise disruption to residents
Support the delivery of projects within occupied residential environments
Requirements
Previous experience as a Resident Liaison Officer within construction, social housing, refurbishment, or facade remediation projects
Excellent communication and interpersonal skills
Strong organisational and problem-solving abilities
Ability to handle challenging situations calmly and professionally
Full UK driving licence preferred
Willingness to travel to sites across Kent and East Anglia
What they Offer
Competitive salary/rate depending on experience
Temporary or permanent opportunities available
Travel expenses from office to site covered by the company
Opportunity to work on high-profile remediation projects
Supportive and growing team environment
Apply
If you are an experienced Resident Liaison Officer looking to join a growing specialist contractor delivering important remediation works, we would like to hear from you.
Please submit your CV and contact details to apply
Salary description
£28000.00 - £30000.00 per year