Education Administrator
Full time and Part time Opportunity
Main purpose of the job
• Working as part of wider programme team/(s) to provide specialist administration to designated taught degree programmes, ensuring effective procedures are adopted and documented for dealing with all aspects of the administration.
• Assist in achieving a high quality and timely service to current and prospective students and staff related to the designated taught degree programmes and beyond.
• Provide support for all matters relating to the teaching and learning activities of students, from enquiry to completion, including supporting committees and processes relating to assessment, student, and programme records
Duties and responsibilities
Student recruitment and admissions
• Deal with prospective student enquiries
• Monitor and process student applications ensuring that they are dealt with in a timely manner
• Assist the Faculty Marketing and Communications team in student recruitment initiatives, including supporting Open Days and interviews as required and in ensuring that the materials (prospectus, handbook, webpages etc.) relating to designated programme are accurate and up to date, as required
• Keep academic staff informed on student recruitment policies.
Student induction and support
• Co-ordinate start of session arrangements; registration of new students, help create welcome packs
• Working with professional services colleagues to set up induction week(s)
• Liaise with Student Support and Wellbeing Services in seeking appropriate assistance for students requiring specialist assessments and support
• Support students who need to submit extenuating circumstances applications and process applications
Assessment management
• Provide support on various assessment tasks including releasing confirmed marks and monitoring student progress
• Collate assessment questions and answers, and ensure assessments undergo external scrutiny, as necessary
• Assist with arrangements for Exam Boards including:
To assist Module Leads with the entry and distribution of marks and to ensure the records of students are accurate and up to date.
To assist with the set up of exam boards and appointment of external and internal examiners.
To liaise with External Examiners to provide them with required documentation.
Act as the secretary to Exam Boards, preparing paperwork, taking minutes and processing results and awards if requested.
Supporting teaching
• Work as part of relevant programme teams supporting academic programme and module leads
• Work with the Faculty timetabling team, and programme teams to help produce module timetables and secure room bookings
• Update and brief teaching staff on programme procedures, policies, and regulations
• Support the Faculty learning technology team in ensuring that Moodle pages meet expected standards
• Monitor student attendance and report poor attendance to academic leads, when required
• Administration of Study Abroad / placement / extra mural year activity, in liaison with appropriate academic leads, when requested
• Support events / activities related to the student experience (e.g. Shows, exhibitions, thesis fairs, field trips) if requested
Programme and records administration
• Act as a first point of contact for students and provide information on procedures, regulations, programmes, and module choice
• Create and maintain electronic student files and ensure student records are correct liaising with Faculty and Registry staff as required
• Create and collate student feedback
• Complete the annual Curriculum Data Maintenance exercise for the designated degree programmes
• Produce reports as requested
• Work closely with colleagues to review and improve processes and systems which support learning and teaching activities
• Assist with the updating of module assessments when required