As an Installation Planner, you will play a key role in supporting the installation team by efficiently planning and tracking installations while optimizing the utilization of available labour resources. You will be responsible for procuring equipment effectively to meet customer requirements and ensuring seamless project execution. The successful candidate will coordinate the end-to-end delivery of projects, ensuring milestones and deadlines are met, and customer expectations are exceeded.
What we offer
Competitive Salary: Reflecting your skills and experience.
Generous & Flexible Leave Entitlement: 25 days of annual leave + Bank Holidays
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
Career Development: Extensive opportunities for growth and advancement.
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week
Build and maintain strong relationships with customers, installation engineers, and managers through effective communication.
Prepare and manage installation schedules and programs.
Negotiate with suppliers and coordinate the delivery of materials and equipment.
Plan and allocate manpower efficiently for a team of engineers.
Provide fast and accurate updates to engineers and customers.
Monitor installation progress to ensure schedules are met and downtime is minimized.
Maintain up-to-date and complete installation documentation.
Assist in scheduling subcontractors to ensure smooth project execution.
Required
Customer service experience
Strong organizational skills
Proficiency in Microsoft Office and other PC applications
Preferred
Experience in scheduling and coordinating field-based engineers or a similar role
Knowledge of the security systems industry or construction/facilities industries
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