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U

Client Specialist

UBT London
new


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    U

    Client Specialist

    UBT London
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary

    Job description

    Client Strategy & Partnerships Principal

    London

    Office based

    £90,000 - £130,000

    Are you energised by shaping big opportunities, building trusted partnerships and influencing system‑wide change? Do you thrive at the intersection of strategy, advisory leadership and commercial insight? If so, this role puts you at the heart of programmes that genuinely transform health and care environments.

    We’re looking for a Client Strategy & Partnerships Principal — a senior leader who can turn early conversations into long‑term strategic relationships, shape high‑value advisory programmes, and guide clients through complex decisions with confidence and clarity.

    What you’ll lead

    • Opportunity development — take client interest from spark to fully defined strategic need.
    • Stakeholder engagement — build trust with senior leaders, understanding their pressures, priorities, and ambitions.
    • Strategic proposal shaping — craft compelling, insight‑driven advisory propositions.
    • Internal alignment — ensure clarity on scope, fees, deliverability, and resource needs.
    • Cross‑disciplinary collaboration — bring together the right internal teams and external partners to deliver exceptional outcomes.

    How you’ll build lasting partnerships

    • Decode client organisations — understand their strategic drivers, influencers and long‑term direction.
    • Develop resonant solutions that speak directly to client need.
    • Maintain purposeful engagement to keep relationships active, aligned and progressing.
    • Use Win Maps to guide opportunities from early engagement to secured programmes.

    Where you’ll shape strategic impact

    • Define advisory scopes and lead multi‑disciplinary teams.
    • Guide research and appraisal across options, benefits, and delivery sequencing.
    • Produce high‑quality outputs including business cases and Strategic Estates Development Plans (SEDPs).
    • Facilitate senior workshops that drive clarity and decision‑making.

    Shape procurement and commercial success

    • Design compliant procurement routes and long‑term partnering strategies.
    • Support clients through procurement to secure programme wins.
    • Lead bid contributions including presentations and dialogue sessions.

    Ensure delivery excellence

    • Oversee advisory delivery to ensure high standards and client satisfaction.
    • Act as a trusted escalation point resolving issues constructively and confidently.
    • Champion governance and methodology ensuring consistent, high‑quality ways of working.

    What success looks like

    • Strategic advisory programmes secured
    • High‑value delivery programmes won
    • Strong, enduring client relationships
    • Repeat commissions and long‑term revenue growth
    • High‑impact outputs that shape system‑wide outcomes
    • Deep stakeholder confidence and trust

    Requirements

    What you bring

    You’re someone who is:

    • Strategic, commercially sharp and highly organised
    • Confident with senior stakeholders and able to lead complex conversations
    • Advisory‑minded, comfortable navigating ambiguity and shaping clarity
    • Collaborative, coordinating multi‑disciplinary contributors with ease
    • An exceptional communicator, written and verbal
    • Curious, analytical and evidence‑led
    • Experienced in strategy, advisory or programme‑level roles, ideally in healthcare
    • Skilled in procurement, business case development, research and analysis
    • Familiar with RIBA stages, construction principles, cost planning, project management and technical documentation

    Benefits

    • Excellent working culture with a family feel
    • Professional business who values employees where its really felt
    • Career progression opportunities if desired
    • Salary of £90,000 - £130,000 depending on experience
    • Holidays - 25 days plus 8 bank

    About the employer

    UBT
    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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