Customer Support Professionals Wanted
Do you thrive in a fast-paced product environment where no two days are the same?
Do you enjoy solving problems, supporting customers, and being the go-to person when things need fixing? This could be your next opportunity.
We’re partnering with an innovative international product-led business looking for an experienced After Sales Support Executive to join their UK Operations team.
This is far more than a standard customer service role. You’ll play a key part in the customer journey — managing product support, coordinating warranty repairs, building relationships with service partners, and helping deliver an outstanding customer experience across multiple brands.
What you’ll be doing:
• Supporting customers with after-sales queries and product resolutions
• Managing warranty repairs, collections, and service requests
• Building strong relationships with dealers, service centres, and stakeholders
• Investigating product returns and supporting operational improvements
• Working collaboratively across operations and support teams
• Supporting projects and continuous improvement initiatives
• Occasional travel to customer sites across the UK
What we’re looking for:
• Experience within a manufacturing, product-based, or technical environment
• Strong customer support or sales support experience
• Excellent communication and relationship-building skills
• CRM experience and strong Microsoft Office skills
• A proactive, solutions-focused mindset
• Ability to manage multiple priorities effectively
What’s on offer:
• Opportunity to join a respected and growing organisation
• Supportive and collaborative team culture
• Exposure to innovative products and operational projects
• A varied role with autonomy and development opportunities
If you enjoy problem-solving, building relationships, and delivering exceptional service within a product-focused business, we’d love to hear from you.