Insurance Account Handler
Office Based - 5 days central London.
The Company
Our London based client deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.
The Role
In this role you will provide account handling services to an allocated portfolio of clients while supporting the overall service provision to their clients.
Key Tasks and Responsibilities:
- Works with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
- Strive to meet sales goals by partnering with Account Executives.
- Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
- Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.
- Work with Account Executives to input documentation platforms and ensure accurate and timely documents to clients
- Support claims management handling on accounts, follow up with insurers and keep clients and Account Executives up to date on progress.
- Conduct and refine data analysis to support proposal creation and client-facing presentations.
- Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues working within the regulatory guidelines at all times.
- Develop strong relationships with key stakeholders at client’s organisation.
What you need to have:
- At least 3 years of Insurance industry experience
- Willingness to work towards Cert CII qualification
- Enjoy working within a culture of continuous improvement, from both an individual and team focus
- Ambitious nature and a keen contributor within a team environment
- Articulate with strong client facing abilities
- Ability to communicate effectively and professionally both verbally and in writing