Quality Assurance Manager

My Client

My highly reputable and growing client is looking for a Quality Manager.

The group provides several services to a variety of sectors including the energy and renewable energy sectors, education, commercial/industrial, government, utilities/infrastructure and leisure.

They have an enviable reputation of providing safe and responsible building and civil engineering services, achieving project completion within budget and to the highest standards of quality.

A consistently high performing Company,their growth is due to a strong order book and pipeline in a number of new emerging sectors.

Holding a range of accreditation, including the prestigious Investors in People Gold award, they are committed to training and developing our staff.

Quality, safety, customer satisfaction and professionalism are important core values that the company is built on. This is a great opportunity to join an ever-growing company.

The Role

A Quality Manager is responsible for overseeing quality assurance and compliance across projects to ensure works are delivered in accordance with client specifications, contract requirements, industry standards and the company’s ISO 9001 Management System.

Key duties include developing Project Quality Plans, Inspection & Test Plans (ITPs), carrying out inspections, audits and Factory Acceptance Tests (FATs), and supporting site teams with quality control processes and documentation.

The role also involves managing QA records and digital systems such as Field View, overseeing nonconformance and corrective action processes, liaising with clients on quality matters, producing progress and board reports, and promoting a right first-time and continual improvement culture throughout the business.

Key Duties & Accountabilities

1.    Quality Management and Compliance

·      Develop Project Quality Plans and QA documentation in compliance with client specifications and contract requirements

·      Carry out quality inspections and audits

·      Conduct Factory Acceptance Tests (FATs)

·      Produce monthly progress reports for clients

·      Submit a monthly report to Board

2.    Inspection & Testing:

·      Develop, implement, and maintain Inspection & Test Plans (ITPs)

·      Support site teams with on-site inspections to ensure compliance with specifications

·      Ensure Inspection & Test Checks (ITCs) are completed accurately and in a timely manner

3.    Documentation & Records:

·      Manage the rollout of Field View for digitalised QA records, snagging and defect management

·      Oversee maintenance of QA record keeping, digital or otherwise, as specified by clients. This includes oversight of concrete placement records, and cube report registers

·      Compile project handover documentation for clients

4.    Nonconformance:

·      Assist with raising and managing nonconformances and snags

·      Support root cause analysis

·      Monitor corrective actions to close-out

5.    Client Engagement:

·      Liaise with the Clients representative for all quality related matters

·      Attend site meetings and offer quality support

6.    Continual Improvement:

·      Promote right first-time culture

·      Support lessons learned and KPI reporting

·      Assist with the implementation, maintenance and improvement of the company’s ISO 9001 Management System

Safety Details

·      Comply with all company Health, Safety and Environmental procedures and site rules at all times

·      Wear appropriate PPE and promote safe working practices during site inspections and audits

·      Report hazards and incidents

Physical Demands

·      Regular travel to construction sites, supplier facilities, and client meetings

·      Ability to walk and work within active construction environments

·      Use of laptops, tablets, and digital systems for inspections and reporting

Work Environment

·      Combination of office-based and site-based working environments

·      Frequent interaction with clients, subcontractors, suppliers, and operational teams

Job Skills, Experience, Qualifications and Interpersonal Skills

Essential

·      Experience in civil engineering and/or construction projects

·      Able to interpret construction drawings/specifications

·      Experience in carrying out quality inspections

·      Competent use of and able to lead on Viewpoint Field View software, used for QA records, inspections and snagging/defect management

Desirable

·      Knowledge of ISO 9001:2015

·      Internal auditor qualification (preferable but not mandatory)