As part of our Export Customer Services team, you’ll be the heartbeat of our international freight
operations, ensuring goods travel smoothly across borders and oceans. Your role will include:
• Building strong relationships with customers to deliver outstanding service.
• Coordinating timely freight movement with complete and accurate documentation.
• Arranging haulage with shipping lines and ensuring dispatch readiness.
• Managing invoicing and document checks with precision.
• Resolving queries quickly and professionally.
• Communicating clearly with overseas agents, suppliers, and customers.
• Navigating ERP and SAP systems to support client operations.
• Taking ownership of your development and staying ahead in your field.
What You’ll Bring
We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need:
• Solid knowledge of freight operations.
• A sharp eye for detail and understanding of its commercial impact.
• Ability to work under pressure and meet tight deadlines.
• Strong numerical and commercial acumen.
• Excellent communication skills—both written and verbal.
• Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus).Ocean Export Customer Services
• A proactive, team-oriented mindset with great time management
Salary description
£30000.00 - £35000.00 per year