Account Manager

Account Manager

Salary - £50K-£55K including bonus (£35K base)
Permanent role
Hybrid - London

We are currently working with one of the UK's largest managed services providers looking for a results-driven Account Manager to join their organisation. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships

Key Responsibilities

Manage and grow a portfolio of around 100 mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential
Develop and execute strategic account plans tailored to each client's business objectives and needs
Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction
Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities
Negotiate contracts and pricing agreements while maintaining profitability and client relationships
Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding
Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting
Identify market trends and competitive threats within assigned territory, providing insights to support strategic planningQualifications

Essential:

Strong proficiency with CRM software and Microsoft Office applications
Excellent negotiation and consultative selling skills
Demonstrated ability to build and maintain long-term client relationships
Strong communication and presentation skills, with the ability to influence stakeholders at all levels
Ability to manage multiple accounts simultaneously while maintaining attention to detail
Self-motivated with a results-oriented mindset and strong work ethicPreferred:

Experience in a specific industry vertical relevant to our business
Advanced proficiency with data analysis and Excel
Experience managing complex, multi-stakeholder accounts
Familiarity with sales methodologies and consultative selling approaches
Track record of exceeding sales targets and KPIs
Further information available upon application

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process