We are seeking an organised and detail-oriented Project Coordinator to oversee, manage, and optimise our regional audit operations. You will manage scheduling of the audits, maintain platforms, and support field auditors to ensure high-quality reporting. This role requires strong communication skills
Key Responsibilities
- Audit Execution & Quality Control
- Carry out scheduled virtual audits.
- Perform QA/QC checks on all incoming audit reports before distribution.
- Review and verify rectification evidence submitted for denied audits.
- Set up projects in relevant platforms before on-site visits.
Communication & Stakeholder Management
- Maintain consistent communication with stakeholders to drive fast rectification of audit failures.
- Collaborate with stakeholders to coordinate accurate audit dates and site schedules.
- Provide daily support to on-site auditors regarding technical questions and admin processes.
- Follow strict escalation protocols to guarantee service level agreements (SLAs) are met.
Tracking, Reporting & Admin
- Support with the administration and continuous upkeep of the platforms .
- Monitor and maintain master schedules for both on-site auditors and timelines.
- Compile weekly reports for direct client updates.
- Provide regular updates to Team Leads and Leads weekly.
- Deliver status updates for inclusion in monthly stakeholder reports.
- Participate in bi-weekly sync meetings with global stakeholders.
Process Development & Training
- Develop and refine internal audit processes, checklists, and documentation.
- Create and maintain standardised procedures platform workflows.
- Stay up-to-date with new and amended technical standards across all installation aspects.
- Facilitate familiarisation sessions to onboard stakeholders to the audit process.
- Drive knowledge upkeep and continuous training initiatives for the auditing team.
Essential Skills
- Strong documentation skills with high attention to detail in QA/QC processes.
- Ability to support management of complex schedules and track metrics across multiple platforms.
- Excellent communication skills.
- Knowledge of G-Suite / Microsoft Office software
Desirable
- Experience coordinating engineering, construction, security, RF quality audits.
- Experience with construction and security platforms
Benefits
- 33 days holiday inclusive of bank holidays
- Free onsite parking
- Pension scheme