Work Pattern: Hybrid (3 days per week onsite)
Location: London / Peterborough
About the Company Our client is a leading international organisation operating across multiple business units, currently focused on strengthening and optimising its global Workday environment. The business is investing in continuous improvement initiatives across Core HCM, Security, reporting, and process automation to enhance operational efficiency and improve user experience across the organisation.
This is an opportunity to join a collaborative HR systems environment where Workday plays a critical role in supporting business transformation, governance, and scalable global operations.
Why This Role Matters
- Support and enhance a global Workday platform with a focus on Core HCM and Security
- Drive continuous improvement initiatives across configuration, reporting, and process automation
- Lead enhancement activities including security redesign, job architecture, and dashboard optimisation
- Partner with HR, Technology, and business stakeholders to deliver scalable Workday solutions
- Contribute to system governance, release management, and operational excellence within a global environment
- Provide day-to-day support and administration of the Workday platform across Core HCM and Security
- Configure and maintain Workday business processes, security roles, domains, and policies
- Lead and support enhancement initiatives across the platform, including:
- Job Architecture design and implementation
- Security redesign and simplification
- Reporting and dashboard optimisation
- Process automation and user experience improvements
- Partner with HR and Technology stakeholders to gather requirements, assess impacts, and deliver scalable solutions
- Support Workday releases including impact analysis, testing, and deployment of new functionality
- Investigate and resolve system issues, data discrepancies, and user queries
- Support audits, SOX controls, and security reviews where applicable
- Create and maintain reports, calculated fields, and dashboards to support operational and business needs
- Assist with data loads, integrations testing, and tenant management activities
- Drive continuous improvement by identifying opportunities to simplify configuration, reduce manual effort, and improve governance
- Produce and maintain clear documentation for configurations, processes, and support procedures
- Hands-on experience supporting and configuring Workday (5+ years)
- Strong functional knowledge of:
- Core HCM
- Workday Security
- Business Processes
- Reporting
- Experience delivering or supporting Workday enhancement projects
- Strong understanding of Workday security framework including domains, roles, segment-based security, and governance best practices
- Experience troubleshooting production issues and supporting BAU operations
- Strong stakeholder management and communication skills
- Ability to manage multiple priorities across BAU support and project delivery
- Experience supporting Workday releases and regression testing
- Exposure to:
- Workday Peakon Employee Voice
- Workday Extend
- Workday Recruiting
- Experience working within a global Workday environment
- Knowledge of HR operating models and employee lifecycle processes
- Experience working with outsourced support partners or offshore teams
- Familiarity with SOX or audit-controlled environments
- Detail-oriented and solutions-focused
- Comfortable operating across both BAU support and enhancement delivery
- Passionate about improving user experience and system efficiency
- Collaborative mindset with a strong customer service approach
- Able to translate business requirements into scalable Workday solutions
- Keen interest in staying current with new Workday functionality and roadmap developments
- Hybrid working model with 3 days per week onsite
- Comprehensive benefits package, subject to eligibility
- Initial screening conversation
- Interview process with HR Systems and business stakeholders
- Final stage discussions with senior leadership teams