Amazon Coordinator
Industry: Designer toys and collectible pieces
Location: Canary Wharf, London
Job type: Full time Permanent
About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
What to Expect
POP MART is a fast-paced company with a young and multicultural team where you can expect to:
- Contribute to a fast-growing European business that combines retail, art, and creative storytelling
- Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences
- Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas
Benefits
POP MART offers our employees:
- Monthly appreciation gifts featuring our latest POP MART designs
- A structured bonus scheme linked to both company and individual performance
- 25 days of annual leave, in addition to bank holidays
- 4x life insurance, together with group medical and travel insurance
- A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers
- Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration
The Role and Candidate
This is a hands-on, execution-focused role sitting within the eCommerce team.
Reporting to the Amazon Seller Central Manager, you will support the day-to-day operations of Amazon accounts as POP MART scales from early ramp-up to a fully operational and growing marketplace channel.
The role will primarily focus on catalogue management, creating and optimising ASINs across UK and EU marketplaces, while also providing exposure to compliance, content design, advertising, and operational workflows associated with running Amazon at scale.
This opportunity is ideal for someone who is organised, detail-oriented, eager to learn, and excited to build a career in ecommerce and Amazon marketplace operations.
You will thrive in this role if you enjoy working in a fast-paced environment, take pride in accuracy, and are motivated by the opportunity to contribute to a growing international business.
You should be proactive, thorough in your work, and motivated by the opportunity to help build and grow a high-potential channel from the ground up.
The successful candidate will be directly involved in the process of building a channel from scratch, immediately visible in trading performance by being also exposed to a complex, multi-marketplace Amazon operation (UK + 5 EU markets) at an early and formative stage.
Responsibilities
Amazon Operations (Primary Focus)
- Create and manage ASINs across Amazon UK and EU marketplaces, including variations, briefing A+ content, and imagery uploads
- Maintain catalogue health by fixing suppressed listings, resolving compliance flags, and updating titles, bullet points, and keywords
- Support FBA inbound shipments, monitor inventory levels, and coordinate replenishment with warehouse teams
- Track and report Buy Box performance, pricing, and key account metrics on a regular basis
- Support the day-to-day management of Amazon Seller Central accounts, including listing issues, inventory updates, compliance cases, operational trackers, and bulk catalogue updates using Excel and flat files
Compliance & Content
- Work closely with the wider eCommerce team to ensure product information is accurate, on-brand, and aligned with DTC channels
- Support the rollout of localised content as EU marketplace expansion continues across Germany, France, Italy, and additional territories
Growth & Optimisation
- Support marketplace expansion initiatives, including launching new product categories and entering additional EU marketplaces
- Monitor competitor activity and identify opportunities to improve discoverability and positioning
- Support the Amazon Manager with Joint Business Plan preparation, reporting, and marketplace analysis
Required Qualifications
- Previous hands-on experience with Amazon Seller Central or Vendor Central, gained through a full-time role, internship, freelance work, or personal project
- Exceptional attention to detail, with the ability to quality-check high volumes of listings accurately and consistently
- Organised and methodical approach, comfortable managing repetitive operational tasks without compromising accuracy
- Genuine curiosity about Amazon as a platform and motivation to develop expertise in marketplace operations
- Proactive, solution-oriented mindset with a willingness to take ownership and solve problems independently
- Strong working knowledge of Excel and/or Google Sheets, including handling large datasets, catalogue files, operational trackers, and reporting
Desirable but Not Essential
- Familiarity with UK and European retail landscapes
- Understanding of designer toy and collectible trends, particularly in the art toy market
- Familiarity with Amazon catalogue tools, including flat file uploads and Manage Your Inventory
- Exposure to troubleshooting Amazon account or listing-related issues within Seller Central
- Experience with FBA operations and inbound shipment workflows
- Basic understanding of Amazon advertising, including Sponsored Products
- European language skills alongside English would be considered a strong advantage
If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.