Key Responsibilities:
* Providing day-to-day administrative support to the Senior Regional Administrator.
* Delivering general office and membership administration support, including internal and external communications using a range of IT and media systems.
* Maintaining accurate databases, records and filing systems, both electronic and manual.
* Developing and maintaining a strong working knowledge of the membership system, including producing reports as required.
* Carrying out receptionist duties and acting as a first point of contact for visitors and callers.
* Answering telephone calls professionally, taking accurate messages and responding effectively to routine enquiries from members, representatives and external contacts.
* Welcoming and assisting visitors in a polite and professional manner.
* Managing incoming and outgoing post and emails, including preparing correspondence and distributing communications efficiently.
* Proactively handling queries and communications to ensure timely resolution and effective service delivery.
* Building positive working relationships with colleagues and team members to support wider organisational objectives.
The Ideal Candidate Will Have:
* Excellent organisational and administrative skills.
* Strong communication and interpersonal abilities.
* Good working knowledge of Microsoft Office and general IT systems.
* The ability to manage multiple tasks and work efficiently under pressure.
* A professional, approachable and team-focused attitude.
* Experience in office administration or customer/member support is desirable.
This is an excellent opportunity for someone who enjoys working in a busy office environment and delivering high-quality administrative support.
Brook Street NMR is acting as an Employment Business in relation to this vacancy
Salary description
£19.35 - £19.35 per hour