Head of Operations

Head of Operations

Location: Worcester/Pershore (On-site, Monday–Friday)
Salary: £60,000–£80,000 + Bonus + Profit Share + Pension
Reporting to: Managing Director

The Opportunity:

We are looking for an ambitious and commercially minded operations leader to help drive the next phase of growth and operational improvement within a fast-moving entrepreneurial business.

This role will lead warehouse and transport operations, focusing on performance, efficiency, systems, people development and continuous improvement.

We are not looking for a traditional corporate operator. We want someone bright, energetic and engaging — capable of building credibility on the warehouse floor while also contributing confidently within senior leadership discussions.

This is an ideal opportunity for a strong Operations Manager, General Manager or senior “number two” ready to step into a broader leadership role.

Key Responsibilities:

Lead warehouse and transport operations across the Worcester site
Develop and mentor operational leadership teams
Drive continuous improvement across warehouse, fleet and logistics activity
Improve:

Picking accuracy
OTIF delivery performance
Labour productivity
Fleet utilisation
KPI reporting and operational visibility

Optimise the recently implemented WMS
Support selection and implementation of a new TMS
Improve operational accountability, communication and process discipline
Ensure compliance across transport, fleet, warehouse and H&S activities
Work closely with the leadership team to support operational strategy and business growth

What We’re Looking For:

Experience within logistics, warehousing, manufacturing or distribution operations
Hands-on operational leadership style
Strong communication skills and emotional intelligence
Commercially aware, analytical and solutions-focused
Experience improving operational performance and KPIs
Exposure to WMS, operational reporting and process improvement initiatives
Comfortable in a fast-paced, entrepreneurial environment
Ambitious, driven and eager to develop into a broader leadership role

Personal Style:

High energy and positive attitude
Pragmatic and resilient
Naturally collaborative and engaging
Strong attention to detail
Confident challenging ideas constructively
Able to influence at all levels of the business

Package:

£60,000–£80,000 salary DOE
Bonus scheme
Profit share scheme
25 days holiday + statutory entitlement
5% pension contribution
To apply, please send your CV to Barry Salters outlining your relevant experience and interest in the role.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included