Position: Senior Contracts Support
Location: Office-Based in Uxbridge
Salary: 35-37k depending on experience
Our client is a social housing service provider in London with over 10 years of success and continued growth. They're seeking a Senior Contracts Support to take contract ownership and work closely with the operations manager and the service desk manager.
The Lead Service Coordinator will join their ever-expanding service team. This division operates across London, managing a range of social housing clients. The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.
As the Senior Contracts Support, you will be working out of the company's office in Uxbridge, Monday to Friday and from time to time, spend time with clients on site for key meetings
Schedule all works across social housing contracts
Attend client meetings
Answer inbound calls from clients
Raising and scheduling jobs
Provide updates on work
Arranging engineers and Subcontractors to attend works
Compile reports for ongoing works, client and senior management
Manage SLA & KPIs
Raising purchase orders
Managing material orders
Lead Service Coordinator Job Requirements
Experience in the HVAC and FM industry
Understanding of building management with social housings
Office based in Uxbridge
Previous role held Service coordinator/Helpdesk or similar
Highly Adept in handling in bound calls for customer queries and service requests
Highly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook
Administration responsibilities including filing, preparing documents, receipting, keeping and updating records
Service Coordinator Salary & Benefits
Basic Salary of £35,000-£37,000 DOE
08:00-17:00 Monday to Friday - Office based in Uxbridge
Overtime available
Company vehicle
20 days holiday + Bank Holidays - increasing with service
Pension 4%Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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Salary description
£35000.00 - £37000.00 per year