Construction / Home Improvements
£45,000 basic salary + Bonus + company car
New Malden, Surrey
Company Overview
A long-established specialist supplier within the home improvement and construction sector is looking to appoint a Branch Manager to lead the day-to-day operations of a busy and successful branch. This role has been created to support continued growth, maintain high customer service standards, and drive branch performance across sales and operations.
The business supplies and installs a range of specialist home improvement products for residential customers and trade clients, with a strong reputation for quality, reliability, and service delivery. With decades of success and a loyal customer base, the company offers the stability of an established organisation combined with the culture of a close-knit team.
Job Overview
The Branch Manager will take full responsibility for the smooth running of the branch, overseeing sales activity, customer service, operational coordination, and team management.
This is a hands-on leadership role suited to someone who enjoys balancing commercial performance with operational delivery. Success in the role will come from maintaining an efficient branch operation, driving sales growth, supporting customers, and leading a motivated team.
Key Responsibilities
Manage the day-to-day operations of the branch, ensuring high service and operational standards
Lead, motivate, and support a small branch team across sales and operations
Handle customer enquiries via phone, email, and showroom visits
Drive sales performance across specialist home improvement and construction products
Coordinate installation schedules and operational planning activities
Process customer orders accurately and efficiently
Manage supplier communication and oversee deliveries into the branch
Maintain stock awareness, branch organisation, and showroom presentation
Support customers with product information and solution-based recommendations
Assist with general operational tasks and hands-on branch activities where required
Person Specification
Previous Branch Manager, Depot Manager, Assistant Branch Manager, or supervisory experience
Background within construction supplies, builders merchants, home improvements, trade retail, or a related sector
Strong customer service and sales management experience
Commercially aware with the ability to drive branch performance and customer satisfaction
Hands-on leadership style with a proactive approach
Full UK driving licence
Benefits
£45,000 basic salary
Monthly, quarterly, and annual bonus scheme
Company car
Company mobile phone
25 days holiday plus bank holidays
Company pension scheme
Healthcare cash plan
Full product and systems training
Stable, long-established business with supportive leadership
Friendly team environment with long-term career prospects
Next Steps
For more information or to discuss the opportunity confidentially, apply today or contact the recruitment consultant managing this vacancy.
ASPLIV
Salary description
£45000.00 - £45000.00 per year