Account Manager

Location: Poole

Hours: Monday – Friday, 08.00am-17.00pm, 40 hours per week

Salary: Negotiable

Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure.

Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an Account Manager to join their team based at the office in Poole, Dorset.

The successful Account Manager will: -

* Be professional with exceptional communication skills.

* Have a proactive attitude.

* Be confident dealing with customers and building good client relationships.

* Be a self-starter.

* Have excellent organisational skills.

* Be a team player.

* Have B2B or B2C experience.

* Be comfortable selling via the telephone and in virtual meetings.

* Have strong commercial acumen.

* Possess excellent negotiation skills.

Job duties for the Account Manager are (but not limited to): -

* Proactively schedule and complete agreed volume of outbound customer calls per day.

* Respond to customer email enquiries within agreed timeframe.

* Make appointments and ensure all open opportunities are maintained and recorded on the database.

* Manage requests for quotes and follow up as required.

* Document all customer interactions on CRM system.

* Identify opportunities to drive growth and profitability.

* Maintain positive client relationships.

* Research and understand product availability.

* Research and stay up to date on industry trends.

* Management of customer complaints in a professional and timely manner.

* Schedule customer account reviews