This role is primarily based in Woking, with travel to customer sites and occasional work from additional locations as required.
What you’ll do
* Deliver on-site and remote support, including maintenance, updates, fault resolution and system optimisation.
* Support customer activities such as training, testing, demonstrations and operational exercises.
* Provide 1st/2nd line technical support and participate in an on-call rota.
* Install, configure and maintain IT infrastructure, including servers, networks and virtual environments.
* Carry out fault diagnosis, root cause analysis and repair activities on complex systems.
* Work closely with internal teams, customers and suppliers to ensure effective service delivery.
What you’ll bring
* Background in electronic warfare or military communications environments.
* Experience supporting hardware, IT infrastructure and networks in secure or defence settings.
* Knowledge of Windows Server, virtualisation platforms and network architecture.
* Strong problem-solving skills with the ability to diagnose and resolve technical issues.
* Experience working in regulated or high-security environments.
* Full UK driving licence and willingness to travel as required.
This is a fantastic opportunity to work in a highly technical, customer-facing role supporting critical systems in a fast-paced and mission-driven environment.
If you would like to discuss this role in confidence, please get in touch for further details
Salary description
£70000.00 - £85000.00 per year