Credit Controller

Your new company
Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team.

Your new role
As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently. Your responsibilities will include:

Maintaining and managing customer accounts, ensuring timely collection of outstanding balances
Investigating and resolving payment discrepancies, including unallocated cash
Liaising with Local Authorities to address queries and obtain required documentation
Handling incoming and outgoing calls with customers, including taking payments when needed
Working towards daily targets and deadlines to support overall team performance
Processing and allocating payments within the accounting system
Ensuring all internal processes and controls are followed consistently
Supporting wider credit control initiatives and contributing to ad-hoc projects
Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy
Effectively organising your workload to meet competing priorities and deadlines

What you'll need to succeed

Previous experience within credit control or a customer-focused environment
Strong organisational skills and the ability to manage your time effectively
Excellent communication skills, both written and verbal, with a professional telephone manner
The ability to analyse information and resolve issues in a clear and logical way
A flexible approach with the ability to adapt to changing priorities
Confidence working independently as well as part of a team
High levels of discretion and awareness of confidentiality
Access to transport due to the location

What you'll get in return
This is an excellent opportunity to further develop your career in credit control within a supportive and friendly environment. The business offers:

Full-time hours (35 per week: 9:00am - 5:00pm, with a 1-hour lunch)
A highly attractive hybrid working model (50% home-based - 10 days remote across a 20-day cycle)
Ongoing support and development within a collaborative team culture
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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