Salary: £45,000 + 10% Discretionary Bonus
Working Hours: Monday-Friday (Hybrid) 9am-5:30pm
Job Code: MJ2271
Credit Control Manager
My client is a fast-growing Print, Telecoms, and IT Services provider based in Ware. They are going through a really exciting period of growth and are looking for a sharp, motivated Credit Control Manager to join the team.
This isn't just a standard, repetitive collections job. It is a highly visible role where you will manage a small team, work directly with the CEO and CFO, and have a real say in how the business handles major commercial deals.
If you are great with people, love solving complex contract or legal puzzles, and want a role where your hard work actually gets noticed by senior leadership, this is the perfect next step for your career.
Key Responsibilities:
* Line-manage a team of two credit controllers, setting clear performance targets and collaborating closely with the Billings department.
* Oversee the full sales ledger, including Direct Debit processing, while actively chasing high-value or complex aged debt over 30 days.
* Prepare and present weekly/monthly debtor, dispute, and cashflow reports directly to the CEO, CFO, and CSO.
* Evaluate new and existing customer creditworthiness to set appropriate contractual credit and payment terms.
* Review and approve or reject prospective commercial contracts based on credit and dispute risk grounds before execution.
* Analyse and resolve complex invoice disputes, restructuring agreements where necessary, and managing pre-litigation casework directly with external solicitors.
* Lead the credit function’s involvement in the annual audit, taking ownership of all planning, fieldwork, and compliance testing.
* Identify and drive system automation opportunities to modernize and streamline collections, reconciliation, and reporting.
The successful candidate will have:
* Minimum of 5 years’ experience in a senior credit control or management role.
* CICM qualified, nearly qualified, or equivalent.
* A strong understanding of complex contracts and direct experience working with external legal counsel on debt recovery.
* Proficiency in MS Office (strong Excel skills) and accounting software, ideally Microsoft Dynamics 365 Business Central.
* Practical experience managing and uploading customer data via Direct Debit collection systems.
* Exceptional attention to detail with a proven track record of accurately reconciling complex, multi-contract accounts.
Desirable but not essential:
* Experience in Print, Telecoms, or Managed IT Services.
* Experience implementing system automation or AI tools within finance
Benefits:
* 28 Days Holiday
* Birthday off
* Pension Scheme
* Flexible hybrid working
* Salary Sacrifice private healthcare, and dental (after probation)
***Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience
Salary description
£45000.00 - £45000.00 per year