Parts Advisor

About the Role

BMW Melksham are looking for a motivated Parts Advisor to join the team! If you have experience of working in the automotive industry as a Parts Advisor, we would like to hear from you.

The ideal candidate will be a great team player, have a passion for cars and be a great communicator with both customers and colleagues. We are looking for a highly organised individual who appreciates that detail is everything and embraces the values of Dick Lovett Group.

Job Opportunity

What does this role involve?

Communicating with customers promptly and courteously, while fulfilling their orders.
Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
Handling phone enquiries efficiently and professionally.
Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
Assisting in stock checks and van deliveries where required.
Packing and loading Parts correctly.

Essential Skills

We are looking for an ambitious candidate who has the ability to work on their own initiative as well as part of a team.
A key component for us is someone with a passion for customer service, can do attitude, flexibility and an enthusiasm for cars.
Previous dealership experience would be beneficial. Use of Kerridge or DRIVE would be advantageous, along with BMW knowledge which is preferred but not essential.

If you are looking to progress as a Parts Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop. You will receive full manufacturer training and future proof your career for new technologies as they emerge into the car industry.

Benefits

Private Medical Insurance
Health cash plan - Claim back medical costs
Rewards platform - Gym & high street discounts
25 Days Holiday (plus Bank Holidays)
Contributory Pension Scheme
Regular Pay Reviews
Life Assurance
Servicing, Parts and Accessories Discounts
Employee Assistance Programme
Staff Referral Scheme
Learning and Development
Enhanced Family Leave
Volunteering Opportunities
Onsite Parking