Independent Living Advisor

JOB DESCRIPTION

Our Independent Living teams support older people living in their own homes by providing a friendly housing management service.

We are excited to offer a new opportunity for an Independent Living Advisor to join our team in Devon. This is a full-time permanent role working 35 hours per week. It would be ideal for someone passionate about supporting older adults to maintain their independence and wellbeing.

Reporting to the Independent Living Manager, you will provide housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with residents, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.

You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

You will primarily cover Exeter schemes; however, flexibility is essential as you will be required to provide cover in schemes in Mid-Devon, West-Devon and Teignbridge when needed. A full UK driving licence and access to your own vehicle is essential. Expenses are paid for business miles (45 pence per mile).

What we are looking for

Experience working with older adults, promoting independence and community spirit
Strong commitment to Equality and Diversity
Adaptable communication skills, especially when explaining technical information
Solid administrative and numeracy skills
Ability to work independently and as part of a team
Excellent verbal and written communication
Proficiency in Microsoft Office
Full UK driving licence and access to a vehicle

To find out more, please review the role profile to view all the key responsibilities. Job profile: (url removed)

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

Please apply with a CV and covering letter, letting us know how you meet the essential criteria.

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