At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview
Do you thrive on building meaningful client relationships and delivering outstanding results? We’re on the lookout for a Flexible Benefits Client Leader to join our dynamic Client Technology team in London. This is your chance to take the lead in managing senior client partnerships, ensuring seamless delivery of cutting-edge employee benefits technology, and driving business growth.
How you'll make an impact
As a Flexible Benefits Client Leader, you’ll be at the heart of building trusted, long-term partnerships with senior client stakeholders, becoming their go-to expert and advisor. You’ll lead the delivery of cutting-edge employee benefits platforms, ensuring every project is executed on time, within scope, and to the highest standard. By identifying opportunities to enhance client satisfaction and engagement, you’ll help businesses achieve their goals while driving meaningful outcomes. You’ll inspire and guide a talented team of consultants, fostering a culture of collaboration and innovation. Using data-driven insights, you’ll empower clients to optimise their employee benefits strategies, all while driving business growth through renewals, upselling, and expanding partnerships. Working closely with internal teams, you’ll ensure best practices are followed, delivering exceptional results every step of the way.
About You
To be successful with your application, we're eager to speak to individuals with demonstrable experience in Flexible Benefits consulting or delivering technology-driven Employee Benefits solutions, with a talent for building and managing senior client relationships. A skilled communicator, you'll be adept at combining commercial acumen with a results-driven mindset and a strategic yet hands-on approach.
It is also important that you have successfully led teams, scaling operations to meet growing demands, and have a strong understanding of SaaS platforms, delivery methodologies like Agile or waterfall, and data-driven decision-making.
Further, you will be passionate about creating value and making a meaningful difference for clients.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)