Location: St Albans
Salary: £35,000-£40,000 per annum
Full-Time | Temporary to Permanent Opportunity
An established and values-driven care provider is seeking an experienced and motivated Registered Service Manager to join their team on a temporary-to-permanent basis. This is an exciting opportunity for a passionate social care professional looking to make a meaningful impact while progressing into a long-term leadership position.
The organisation supports individuals with learning disabilities, mental health needs, and physical support requirements, delivering high-quality, person-centred care services.
About the Role
As Registered Service Manager, you will oversee the quality, compliance, and operational performance of services within your area. You will work closely with operational teams to drive continuous improvement, embed best practice, and ensure services consistently meet and exceed regulatory standards.
The successful candidate will play a key role in coaching and mentoring teams, conducting audits and service assessments, and implementing robust improvement plans that positively impact the people supported.
This role offers the opportunity to initially join on a temporary contract with the potential to become permanent for the right candidate.
Key Responsibilities
Lead and manage quality and compliance across services
Conduct internal audits, observations, and service assessments
Develop and implement service improvement plans with clear objectives and outcomes
Support services in achieving and maintaining high CQC standards
Promote person-centred approaches and best practice across teams
Coach, mentor, and support managers and staff to improve service delivery
Challenge poor practice and implement effective interventions where required
Work collaboratively with operational management teams to drive continuous improvement
Support training and development initiatives in partnership with Learning & Development teams
Interpret and apply contractual, legislative, and regulatory requirements effectively
About You
Essential:
Minimum 2 years’ operational management or leadership experience within social care
Experience conducting audits and translating findings into actionable service plans
Strong understanding of CQC standards and compliance requirements
Excellent communication and leadership skills
Experience coaching and mentoring teams
Ability to manage competing priorities and make confident decisions
Strong problem-solving skills and ability to challenge practice constructively
Level 5 Diploma in Health & Social Care (or working towards)
Desirable:
Experience delivering staff training and development sessions
Experience writing reports for senior leadership teams
Knowledge of regulatory notifications and monitoring processes
What’s on Offer
Competitive salary
Temporary-to-permanent career opportunity
Ongoing training and professional development
Career progression opportunities
Supportive leadership environment
Opportunity to make a genuine impact within high-quality care services
Apply Now
If you are a proactive and experienced care leader passionate about delivering outstanding support and driving service excellence, we would love to hear from you.
Please submit your CV and a brief cover letter outlining your suitability for the role
Salary description
£35000.00 - £40000.00 per year