Branch Manager

The successful Branch Manager will oversee the day-to-day running of a busy branch, ensuring smooth operations, excellent customer service, and effective team management. This Branch Manager role would suit someone organised, proactive, and confident dealing with both customers and suppliers.

Responsibilities

Manage the daily operation of the branch and lead a team of 5 staff
Handle customer enquiries and support sales activity
Respond to emails and telephone enquiries professionally
Process orders and schedule installations efficiently
Support customers face-to-face within the branch
Monitor deliveries and check goods against delivery notes
Assist with stock handling and some heavy lifting duties
Provide ongoing support and guidance to the branch team

Skills & Experience Required

Previous experience as a Branch Manager, Supervisor, or Team Leader
Strong sales and customer service skills
Excellent communication skills, written and verbal
Good organisational and time management abilities
IT literate with administrative experience
Able to work effectively within a team environment
Strong attention to detail
Full UK driving licence with a maximum of 3 points
Experience working in the Construction, builders merchants or home improvement industry would be a big benefit.

Benefits

Performance-related bonus scheme
Company car and mobile phone
Pension contribution
Health cash plan
Generous holiday allowance
Full training provided

Hours: Monday to Friday, 7:30am – 5:00pm, plus Saturday mornings on a rota basis