Job Title
Registered Care Manager
Location
Croydon
Salary
Up to £45,000 per annum (dependent on experience) + performance-related bonus
Job Type
Full-time, Permanent
About the Role
We are seeking a passionate and experienced Registered Care Manager to oversee the day-to-day operations of a domiciliary care service based in Croydon. This is an exciting opportunity to join a forward-thinking and supportive organisation committed to delivering high-quality, person-centred care to older people within their own homes.
The successful candidate will play a key role in driving service growth and operational success by maintaining the highest standards of care, ensuring compliance with regulatory requirements, supporting and developing care teams, and delivering exceptional client experiences.
This role would suit an experienced Care Manager or an ambitious Deputy Manager looking to progress into a Registered Manager position.
Key Responsibilities
Service Management
Oversee the daily operations of the domiciliary care service
Ensure the service operates in line with CQC regulations and company policies
Promote a positive, supportive, and high-performing workplace culture
Drive business growth while maintaining exceptional care standards
Manage quality assurance systems, audits, and compliance processes
Care Delivery
Conduct care assessments and develop person-centred care plans
Ensure care services are tailored to individual client needs
Monitor care delivery to ensure high standards are consistently maintained
Build strong relationships with clients, families, and healthcare professionals
Team Leadership
Lead, motivate, and develop care and office staff
Support recruitment, onboarding, and retention of care professionals
Deliver supervision, training, and performance management
Foster a culture of teamwork, accountability, and continuous improvement
Compliance & Quality Assurance
Maintain compliance with CQC standards and relevant legislation
Carry out regular audits, spot checks, and service reviews
Manage incidents, complaints, and safeguarding concerns appropriately
Ensure accurate record keeping and reporting
Essential Requirements
Previous experience within a domiciliary/home care management role
Strong leadership and team management skills
Experience in care planning, assessments, recruitment, compliance, and auditing
Excellent communication and customer service skills
Passionate about delivering high-quality person-centred care
Ability to work effectively in a fast-paced environment
Full UK driving licence and access to a vehicle
Right to work in the UK (please note sponsorship is not available)
Desirable Requirements
Level 5 Diploma in Leadership & Management for Health & Social Care (or willingness to enrol following probation)
Previous experience as a Registered Manager with CQC
Knowledge of local authority and private care provision
Benefits
Competitive salary up to £45,000 depending on experience
Performance-related bonus scheme
Company pension
Employee discount scheme
Free on-site parking
Supportive and inclusive working environment
Career progression opportunities
Ongoing training and professional development
Salary description
£40000.00 - £45000.00 per year