CRM Manager

CRM Manager | Retail Brand | Manchester | £50,000 - £55,000

Zachary Daniels Recruitment are currently recruiting for a CRM Manager opportunity with a growing retail brand based in Manchester.

This is a great opportunity for an experienced CRM professional to join a fast-paced business and play a key role in driving customer engagement, retention and lifecycle marketing activity across multiple channels.

The role will focus on delivering CRM campaigns, improving customer journeys and supporting wider digital and marketing activity. You'll work closely with internal teams to help drive performance, customer loyalty and repeat purchase through effective, data-led CRM activity.

Key responsibilities include:

Managing CRM campaigns across email, SMS and other digital channels
Supporting customer retention and loyalty initiatives
Improving customer journeys and engagement strategies
Using customer data and insights to optimise campaign performance
Working closely with marketing and ecommerce teams
Supporting segmentation, automation and personalisation activity
Reporting on CRM performance and campaign effectivenessWe are looking for:

Previous experience within a CRM or retention-focused role
Background within retail, ecommerce or consumer brands preferred
Experience using CRM or email marketing platforms
Strong communication and organisational skills
A commercial and data-driven mindset
Someone comfortable working in a fast-paced environmentWhat's on offer:

Salary up to £55,000
Bonus potential
Staff discount and benefits package
Opportunity to join a growing retail business with strong career prospectsIf you are interested in hearing more, please apply with your latest CV