Must hold a full, clean, manual UK driving licence.
The Role
Express innovative ideas, take initiative and make a difference. Others talk about being brave, at IC24, we’re made that way.
As a Driver Receptionist, you’ll play an important role in helping our Out of Hours services run safely, smoothly and efficiently. Supporting Duty Doctors across home visits and Primary Care Centres, you’ll help ensure patients receive urgent care when they need it most.
This is a varied role combining driving, reception and operational support responsibilities. You’ll transport clinicians safely to domiciliary visits, support patients accessing our services, maintain accurate records and work closely with Call Centre teams to help coordinate workloads and patient flow.
No two shifts are the same. One moment you may be welcoming a patient into a Primary Care Centre, the next supporting a clinician during a home visit out in the community. Throughout it all, you’ll bring professionalism, compassion and calmness to situations where reassurance matters.
What you’ll be doing
• Safely driving IC24 vehicles to transport Duty Doctors to home visits
• Supporting clinicians during domiciliary visits where required
• Welcoming patients and assisting with appointments and enquiries
• Maintaining accurate patient records and updating operational systems
• Communicating with Call Centres and operational teams to support efficient service delivery
• Carrying out vehicle and equipment checks to maintain safety and readiness
• Supporting the smooth running of Primary Care Centres and Out of Hours services
About you
You’re calm under pressure, reliable and confident communicating with patients, clinicians and colleagues. You understand the importance of professionalism, confidentiality and patient care in a fast-paced healthcare environment.
This role would suit someone who:
• Has excellent driving skills and holds a full manual UK driving licence, and is comfortable driving both manual and automatic vehicles.
• Communicates confidently and compassionately with a wide range of people
• Is comfortable using IT systems and recording information accurately
• Can work independently while supporting a wider operational team
• Is flexible, proactive and able to adapt to changing service demands
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services.
Location
Kings Lynn
Flexibility to work across other IC24 bases within reasonable travelling distance where required.
Hours Available:
9.6 hours per week
Shifts may include evenings, weekends and bank holidays in line with service requirements.
What’s in it for you:-
• £12.71 per hour plus enhancements for Out of Hours
• Enhanced rates for bank holidays where applicable
• Opportunity to join the NHS Pension Scheme
• Additional annual leave above statutory minimum based on service
• Free 24/7 independent counselling support
• Learning and Development Opportunities
• Free membership to our reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory Standard DBS disclosure and two references.
IC24 is committed to safer recruitment practices, safeguarding children and vulnerable adults, and ensuring all recruitment activity aligns with relevant legislation and guidance.
Closing date: 10/06/2026
We reserve the right to close this vacancy early should sufficient applications be received.
We celebrate brave ideas and brave people.
We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.
We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.
If you need workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at (email address removed)
Salary description
£12.71 - £12.71 per hour