š Location: Perceval House
š¢ Office Presence: Minimum 2 days per week
š Contract: 3 months initial (likely extension)
ā° Start Date: ASAP
š¼ Rate: Ā£28.60 PAYE | Ā£38.19 Umbrella
About the Role
We're seeking an experienced Operations Manager to join a busy, high-impact Transport Hub within Children's Services. This is a pivotal role focused on ensuring the safe, compliant, and efficient delivery of transport services to children and vulnerable adults.
You'll work closely with senior leadership, managing day-to-day operations and driving continuous service improvement while maintaining the highest standards of safeguarding and customer care.
Key Responsibilities
Lead and oversee the daily operations of a fast-paced transport service
Line manage staff and coordinate large-scale frontline teams, including transport officers and passenger assistants
Support commissioning activities including procurement, contract management, and provider negotiations
Ensure safeguarding, compliance, and health & safety standards are consistently met
Drive service improvements through performance monitoring, reporting, and stakeholder engagement
Act as deputy to the Head of Passenger Transport when required
What We're Looking For
We're keen to hear from candidates who bring:
ā Operations Management experience within a complex, high-volume service
ā Strong line management skills, with the ability to lead, motivate and develop teams
ā Experience within commissioning, procurement, or contract management environments
Ideal Candidate
Experienced working at a senior level within a public sector or similar environment
Confident managing competing priorities in a demanding frontline service
Skilled communicator able to engage with a wide range of stakeholders
Strong understanding of compliance, safeguarding, and service delivery standards
Why Apply?
Make a real difference supporting children and vulnerable individuals
Join a collaborative and purpose-driven team
Opportunity for contract extension and career progression
Hybrid working model with a central office location
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Salary description
Ā£28.60 - Ā£38.19 per hour