This is a highly autonomous role offering flexibility in how and where you work, balanced with collaboration at the company’s Brackley office when required.
Field Sales and Account Manager - Key Responsibilities:
* Respond to incoming enquiries via phone and email in a timely and professional manner
* Set up and maintain accurate customer records within the CRM/database system
* Arrange and conduct site visits and surveys for prospective customers
* Support and develop reseller partners, including joint site visits where needed
* Build and maintain strong, long-term reseller and customer relationships
* Prepare and issue quotations based on site requirements
* Provide customers with clear, non-technical product guidance and support
* Proactively follow up quotations and drive order conversion
* Process confirmed orders through internal systems
* Conduct post-delivery follow-ups to ensure customer satisfaction
* Maintain rigorous records of all interactions, activities, and next steps within the CRM
* Use CRM-driven task management to plan daily activities and ensure no opportunities are missed
Candidate Profile to be successful as a Field Sales and Account Manager:
* Experience in a sales, business development, or account management role
* Comfortable managing both inbound enquiries and proactive follow-up activity
* Strong organisational skills with disciplined CRM usage
* Confident in conducting site visits and engaging customers face-to-face
* Ability to explain technical products in a clear, accessible way
* Experience working with resellers, distributors, or partner networks (desirable)
* Self-motivated and comfortable working remotely with minimal supervision
* Full UK driving licence
Field Sales and Account Manager Package:
* Location: Brackley (Hybrid around 1-2 days / Field-Based around 2-3 days - flexible hybrid working environment (home, field, and office-based).
* Salary: Up to £40,000 per annum basic salary (DOE) + 20% of salary as a performance related bonus (up to £48,000 OTE DOE) + company car, laptop and mobile phone.
* Supportive and collaborative team culture within an established business
* Opportunity to grow within a specialist and expanding market
The successful candidate:
The successful candidate will be personable, proactive and confident in building customer relationships. Previous sales or account management experience would be useful, although communication skills, customer focus and a willingness to learn are equally important, as full product training can be provided. This role would suit someone organised, self-motivated and comfortable following up enquiries, managing customer conversations, maintaining accurate CRM records and representing the business professionally during site visits and reseller meetings
Salary description
£35000.00 - £48000.00 per year