Project Support Assistant

About the Role

A great opportunity to join a busy and supportive team, providing key administrative and operational support to training programmes and projects that make a real impact. You’ll play a vital role in keeping projects running smoothly, supporting trainers, learners, and project teams, and ensuring high-quality delivery across multiple programmes. We’re flexible and inclusive in our approach to working and will consider reasonable adjustments where operationally possible.

Responsibilities:

Providing day-to-day administrative support across multiple projects

Supporting training delivery (face-to-face, hybrid, and online)

Coordinating schedules, materials, and course logistics

Supporting reports, tracking progress, and maintaining project data

Liaising with stakeholders across different teams and sites

Supporting learners and trainers before, during, and after delivery

Assisting with exams, surveys, and feedback processes

Keeping systems and records accurate and up to date

General admin support including diaries, calls, printing, and supplies

Experience:

Strong organisation and time management skills

Confident using Microsoft Office (especially Excel)

Excellent communication and attention to detail

Able to manage multiple priorities in a busy environment

Proactive, flexible, and solutions-focused approach

Team player with a positive, professional attitude

We are committed to creating an inclusive and respectful workplace where everyone is supported to thrive