Account Manager

Account Manager
£29,000 – £32,000 + Up to 10% Bonus
Preston  
 
Here at Service Care Solutions, we are looking for a proactive and relationship-focused Account Manager to manage the successful delivery of MSP, Master Vendor, and Neutral Vendor recruitment contracts. This is an office-based role with some UK Travel Required 
 
In your role you will be responsible for providing excellent client service, managing supplier relationships, achieving KPIs/SLAs, and supporting clients with effective recruitment solutions. 
 
Key Responsibilities 

Manage client relationships and act as the main point of contact 
Ensure contract KPIs and SLAs are achieved
Oversee supplier performance, onboarding, and compliance 
Produce client reports, business reviews, and management information 
Resolve operational issues and escalations 
Support contract growth and identify additional service opportunities 
Deliver training and support on systems and processes 
Work closely with internal teams, clients, and subcontractors 

What We’re Looking For 

Experience in account management, recruitment, MSP, or vendor management 
Strong communication and stakeholder management skills 
Ability to manage multiple priorities in a fast-paced environment. 
Experience working with KPIs, reporting, and ATS/CRM systems 
Commercially aware with excellent organisational skills 
Willingness to travel to client sites when required 
What We Offer 

Competitive salary and bonus scheme 
Career development opportunities 
Supportive and collaborative team culture 
If you’re passionate about delivering exceptional service and building strong client partnerships, we’d love to hear from you