Fire and Security Technical Support Manager

Technical Support Manager
North West England
Full-time, permanent 

Our client is an established competitor in the Fire and Security industry. They have launched a training academy, and require a Technical Support Manager to train, upskill and audit their academy trainees and current engineers. You must be an experienced Fire and Security Engineer, and have a strong knowledge of fire and security systems 

MUST BE WILLING TO: 

* Stay away 1 week a month for classroom based training
* Happy travelling over the North West

Your responsibilities as a Technical Support Manager:

Provide exceptional training to trainee engineers 
Assess and train technicians in line with the British Standards 
Communicate effectively with trainees and their mentors 
Maintain the performance records of all technicians in the programme
Conduct probationary review meetings, training path sign off and regular time on site to deliver both constructive and positive feedback
Engaging, supporting, and managing employees in line with company policies and procedures to promote high productivity and growth within your department
Constantly reinforce good practices around relevant standards and practices to discipline
To be accountable for you teams’ performance and monitor revenue during trainee loan working
Managing the booking of Rooms, hotels and any other facilities needed during academy classroom training
Engaging, supporting, and managing employees in line with company policies and procedures to promote high productivity and growth within your department
Support the wider business with employee relations and people management This is a fantastic opportunity for an experienced Fire and Security Engineer to step in to a management role. Competitive salary, and company van included as well as lots of other great benefits 

Apply now or contact Flo Elmes on (phone number removed)