Council Tax Recovery Officer

Council Tax Recovery Officer

Negotiable Rates

3-month initial contract with potential to be extended

Remote working (just collection of the equipment on the first day)

My client based in Hertfordshire is looking for a Council Tax Recovery Officer to join the team and be dedicated to recovering council tax specifically on council tax 14 day lists. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers.

Proactively trace debtors to establish current addresses and secure repayment.
Administer and maintain accounts with accuracy and attention to detail.
Negotiate realistic and sustainable payment arrangements in line with council policies.
Ensure all actions comply with relevant legislation, council procedures, and data protection standards.
Update system records to reflect factual and current information.
Collaborate with colleagues to reduce overall debt owed to the council.
Signpost vulnerable or struggling debtors to appropriate debt advice and support services.
The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits.

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