The successful candidate will be passionate about relationship management, business development, and delivering value to members. Working closely with internal teams and industry stakeholders, you will help shape the future growth and sustainability of the organisation while representing the association across the UK and internationally.
Duties & Responsibilities
Build and maintain strong relationships with existing members to drive engagement, satisfaction, and retention
Develop and implement membership recruitment and retention strategies to support long-term growth
Identify and engage prospective and lapsed members, converting opportunities into active memberships
Generate new commercial opportunities including training services, advertising, events, and exhibitions
Conduct market research and competitor analysis to identify emerging trends and opportunities
Produce reports and insights on membership growth, engagement, retention, and business performance
Collaborate with marketing, events, technical, and training teams to deliver an outstanding member experience
Maintain accurate CRM records and support the delivery of training programmes and wider organisational initiatives Education & Skills Required
Previous experience in business development, sales, membership management, or customer relationship management within the UK Valve or Fluid Power engineering sector.
Excellent communication, relationship-building, and negotiation skills
Strong organisational skills with the ability to manage multiple priorities effectively
Experience using CRM systems and Microsoft Office applications
Self-motivated, proactive, and commercially focused approach If you are an ambitious and relationship-focused professional looking to make a real impact within a respected industry organisation, we would love to hear from you. Apply today to take the next step in your business development career
Salary description
£60000.00 - £70000.00 per year