Internal Account Manager

Internal Account Manager - Cloud Services Provider

As an Inside Sales Representative for a secure, integrated cloud services provider, you play a key role in supporting revenue growth by engaging with both existing customers and new prospects. You help organisations on their digital transformation journeys by positioning cloud solutions that enable them to operate securely and efficiently.

Key Responsibilities

Qualify inbound marketing leads (MQLs) and progress them into sales-qualified opportunities (SQLs)
Manage and grow a portfolio of partner and customer accounts, identifying new revenue opportunities and mitigating churn risks
Build and maintain strong, long-term relationships with partners and clients through regular engagement and value-driven conversations
Collaborate with cross-functional teams, including sales, marketing, and distribution, to support pipeline growth and account development
Accurately capture and manage sales data, contracts, and orders within CRM systems
Track and report on key performance metrics related to lead qualification and account performance
Stay up to date with cloud technologies, industry trends, and service offerings to effectively position solutions

Skills & Expertise

Strong communication and relationship-building skills
Proven ability to manage multiple priorities in a fast-paced sales environment
Commercial awareness with a proactive, results-driven mindset
Experience with CRM systems and Microsoft Office tools
Analytical thinking with the ability to identify opportunities and solve problems
Team-oriented, with a collaborative approach to achieving targets

Professional Approach

Customer-focused, delivering a high standard of service and responsiveness
Adaptable and flexible, comfortable working in a dynamic and evolving industry
Self-motivated with a strong sense of ownership and accountability
Committed to continuous learning, particularly within cloud services and digital transformation

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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