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Workshop Recruitment

Team Manager - Telemarketing

Workshop Recruitment Portsmouth
31,000
32 - 40 hour


Show Recently closed jobs

    Workshop Recruitment

    Team Manager - Telemarketing

    Workshop Recruitment Portsmouth
    31,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £31,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Our client, who is very passionate about bringing the best service to their customers and clients, who also take pride in providing the best supportive and nurturing working environment for the team, are recruiting for a Team Manager whose values align to join the business.

    To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven proactive and make sure all team members are supported with training and development in the role.

    Duties and Responsibilities

    Day to day team management, being point of contact for general needs and requests of team
    Motivate and support team members through regular communication and feedback.
    Deliver training and coaching sessions to support personal development.
    Build strong client partnerships, ensuring regular and effective communication.
    Build and manage pipelines, ensuring consistent client contact and retention.
    Take ownership of team KPIs and targets.
    Monitor and enforce compliance to company policies and procedures
    Deal with escalations, finding solutions and resolutions
    Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed.

    Skills and Experience

    Has experience managing teams and achieving performance targets.
    Thrives in a fast-paced, client-focused sales environment.
    Demonstrates strong communication and interpersonal skills.
    Shows initiative, motivation, and a positive, solution-driven attitude.
    Is committed to personal development and progression.

    Working Hours

    Monday to Friday (Flexitime around core hours available)
    8.30am – 5.30pm Monday to Thursday
    8.30am – 3pm Friday

    Salary and Reward

    £31,000 basic + OTE
    (£12-15k OTE year one, £20k - £25k onward – Uncapped)
    Flexitime.
    Regular Incentives & Rewards.
    Subsidised Gym Membership.
    Free Lunch Friday.
    Dress Down.
    Pool Table
    Salary description

    £31000.00 - £31000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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    Portsmouth England

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