Neighbourhood Safety Officer

Here at Halton Housing, we are looking for an experienced Neighbourhood Safety Officer to work across our vibrant organisation.

Hours: 37 hours per week
Duration: Fixed Term until September 2026

What You’ll Do:

* Take responsibility for the management and resolution of ASB cases ensuring all Halton Housing customers and local residents, are interviewed, investigations undertaken, liaising with legal and other professional staff and developing action plans

* Support victims and perpetrators and take enforcement or preventative action

* Following investigation decide the correct cause of action including mediation, acceptable behaviour contracts, legal action, including the use of injunctions, demotion, and possession orders

* Assist in the preparation of cases for legal action

* Co-ordinate Halton Housing involvement in multi-agency forums to agree a joint approach to tackling anti-social behaviour

* Keep up to date on legislation, literature and good practice on the subject

* Work closely with colleagues in other Teams by providing advice and support in relation to ASB

What You’ll Need:

* Experience in delivering an ASB service: knowledge and understanding of ASB action from initial complaint, interventions, through to legal action and eviction. Including, up-to-date knowledge of court protocol for arrears and understanding of powers available to assist in resolution management of ASB and use of injunctions

* Ability to carry out thorough and systematic investigations, including interviews, surveillance and to provide accurate and thorough written, verbal, reports and witness statements

* Ability to analyse and monitor information/data, identify trends and recommendations.

* Produce reports up to Senior Management level

* A good working knowledge and/or understanding of relevant legislation and regulation in ASB and Debt Recovery

What You’ll Get:

* 30 day holiday entitlement, plus bank holidays

* Opportunity to buy or sell holidays

* Competitive salary

* Electric Vehicle Salary Sacrifice Scheme

* Flexible and Hybrid working

* Supported training and development opportunities

* Health and Wellbeing Cash Plan

* Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Please Note: The interview date for this vacancy is Friday 29th May 2026