Location: Thetford
Salary: Up to £35,000 DOE
Reporting to: Group Sales Manager
About the Company
Our client is a well-established bespoke house builder based in Thetford, renowned for delivering high-quality, individually designed homes across Norfolk and the surrounding areas. Due to continued growth, they are seeking an organised and proactive Sales Progressor to support the Group Sales Manager and help ensure a smooth customer journey from reservation through to legal completion.
The Role
This is a key customer-focused role responsible for progressing property sales through the full conveyancing process while maintaining excellent communication with buyers, solicitors, mortgage brokers, and internal departments. The successful candidate will play an important role in helping drive successful completions and delivering a first-class customer experience.
Key Responsibilities
Support the Group Sales Manager with the progression of property sales from reservation to completion
Liaise regularly with purchasers, solicitors, estate agents, mortgage brokers, and financial advisors
Monitor and manage the sales pipeline, ensuring all parties are progressing within agreed timescales
Provide regular updates to buyers and maintain strong customer relationships throughout the process
Coordinate exchange and completion dates with all relevant stakeholders
Ensure all sales administration and documentation is accurate and up to date
Assist with reporting, sales tracking, and general administrative support
Resolve issues and proactively manage any delays within the conveyancing process
Work closely with construction and customer care teams to support smooth handovers
Candidate Requirements
Previous experience in a Sales Progressor, Sales Coordinator, Estate Agency, Conveyancing, or New Homes role
Excellent organisational and communication skills
Strong attention to detail and ability to manage multiple transactions simultaneously
Professional and customer-focused approach
Ability to build strong working relationships with both internal and external stakeholders
Proficient in Microsoft Office and CRM systems
Experience within the housebuilding or property sector would be advantageous
What’s on Offer
Salary up to £35,000 depending on experience
Opportunity to join a respected bespoke house builder with an excellent reputation
Supportive and collaborative working environment
Long-term career development opportunities
Salary description
£35000.00 - £35000.00 per year