An established retailer is seeking an experienced Distribution Centre Manager to lead operations within a high-volume distribution environment. The successful candidate will oversee all warehouse and logistics activities, ensuring efficient inventory flow, operational excellence, and strong service delivery across both retail and e-commerce channels.
This role requires a hands-on operational leader with strong people management capability, experience managing seasonal demand fluctuations, and a focus on continuous improvement, safety, and customer service.
Key Responsibilities
Oversee all day-to-day distribution centre operations, including receiving, storage, inventory control, picking, dispatch, and returns.
Ensure operational efficiency during peak trading periods.
Maintain accurate stock control across a large and varied product range.
Lead, coach, and develop warehouse teams, supervisors, and operational leaders.
Drive a culture of safety, accountability, and continuous improvement.
Implement and maintain best practices in warehouse layout, stock flow, and space utilisation.
Ensure timely fulfilment of both retail replenishment and direct-to-consumer orders in line with service level agreements.
Maintain high standards of health, safety, and operational compliance.
Monitor KPIs and operational performance metrics, producing regular management reports.
Manage relationships with third-party logistics and transport providers.
Work collaboratively with commercial and operational teams to support forecasting and inventory planning.
Support automation, systems improvement, and sustainability initiatives across the operation.
Required Experience & Skills
Proven senior leadership experience in warehouse or distribution centre management.
Exposure to fast paced operations in either 3PL or Retail.
Proven experience leading medium to large operational teams.
Strong understanding of warehouse management systems (WMS), inventory control, and e-commerce
Solid knowledge of health & safety standards and operational compliance.
Experience managing operational budgets and driving cost efficiencies.
Ability to adapt to changing business priorities and fluctuating operational volumes.
Strong analytical, organisational, and communication skills.
Desirable
Professional logistics or supply chain qualifications.
LEAN, Six Sigma, or continuous improvement training.
Experience in high-SKU or seasonal distribution environments.
BBBH: 36225
Salary description
£75000.00 - £80000.00 per year