A long‑established and reputable installation business within the home improvement sector is seeking an experienced Branch Manager to oversee the day‑to‑day running of their Watford operation. This is a fantastic opportunity to join a small, busy, and supportive team where you’ll lead a team of four, manage branch performance, and ensure smooth coordination of installations and customer service.
This is a hands‑on role that requires learning the product range and occasionally assisting with lifting and moving goods.
Key Responsibilities
Team Leadership — Leading, supporting, and developing a team of four
Customer & Sales Management — Managing customer enquiries and product sales
Communication Handling — Handling incoming calls and emails
In‑Person Service — Providing face‑to‑face customer service
Order Processing — Processing orders and scheduling installation work
Stock & Delivery Control — Checking deliveries against paperwork and maintaining stock accuracy
Branch Operations — Ensuring the branch runs efficiently and professionally
Manual Handling — Some heavy lifting involved as part of the role
Essential Skills & Experience
Supervisory or Management Experience
Sales & Customer Service Background
Strong Communication Skills
Workload Prioritisation
IT Literacy
High Attention to Detail
Team‑Focused Approach
Full UK Driving Licence (up to 3 points acceptable)
INDEI
Salary description
£35000.00 - £38000.00 per year