A local authority is seeking an experienced Housing Advice Officer to join their Housing team. This role will involve delivering housing advice and homelessness services in line with the Housing Act 1996 and the Homelessness Reduction Act 2017.
Key Responsibilities
Assess and manage homelessness applications in line with current legislation
Provide housing advice to applicants, landlords, and partner agencies
Support homelessness prevention activities and temporary accommodation placements
Manage Housing Register applications within a choice-based lettings scheme
Maintain accurate records and contribute to statutory reporting requirements
Work closely with Housing Advice Assistants and partner organisations to deliver effective housing solutions
Requirements
Experience working within housing options, homelessness, or housing advice services
Good knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017
Strong communication, negotiation, and customer service skills
Ability to manage a varied workload and work to deadlines
IT literate with good administrative skills
Experience working with the public in a challenging environment
Salary description
£14.02 - £18.73 per hour