Driver and Vehicle Standards Agency
Apply before 11:55 pm on Sunday 31st May 2026
📍 Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham, Yeading (This role is suitable for hybrid working)
💷 Salary: £44,241 - Plus an additional Government Digital and Data Profession allowance up to £14,756. Candidates based in Yeading will receive the London Weighting allowance of £4,000
A Civil Service Pension with an employer contribution of 28.97%
🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
🏆️ Available Positions: 2
As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts.
Top Responsibilities
* Designing services which meet the Government Service Standard
* Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation.
* Translate actionable insights from user research and other insight sources into accessible designs
* Ensuring services meet public sector accessibility regulations
* Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System
* Will prototype website designs and UI elements as required.
* Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement.
* Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers.
Benefits
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
* Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables
* Experience of agile delivery and awareness of agile tools and how to use them
* Iterative and rapid prototyping with multidisciplinary teams
* Good understanding of responsive design and designing for mobile first
* Experience of delivering simple and clear communication of technical designs to non-technical stakeholders
* Experience of designing against constraints
* Awareness and experience of working to accessibility standards
* Strong understanding of information architecture, interaction design, visual design and prototyping.
* Experience in building coded prototypes using HTML and CSS or experience using the GOV. UK Prototype kit. Knowledge of JavaScript beneficial.
Additional Information
The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability–Based Pay Framework which provides access to a Digital and Data allowance.
The base pay is £44,241. In addition to this the role includes a Digital and Data allowance of up to £14,756.
The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process.
How to Apply
👉 Read the full description and apply at CS Jobs using the link provided.
This vacancy closes at 23:55 on Sunday 31st May 2026
Salary description
£44241.00 - £58997.00 per year