This is not your standard front-of-house role.
We’re looking for a highly switched-on, detail-obsessed Receptionist who takes real pride in delivering a five-star client experience - someone who treats every interaction as an opportunity to go above and beyond.
Based in beautifully appointed West End offices, you’ll be the face of the business, trusted by senior stakeholders, EAs, and visiting VIPs to ensure everything runs seamlessly at all times.
The Role
This is a front-of-house position where precision, ownership and initiative matter just as much as presentation.
You’ll:
- Deliver a five-star guest experience — anticipating needs, not just reacting
- Be ready and waiting for guests, checking details, and ensuring everything is perfect ahead of arrival
- Go the extra mile with refreshments and room set-up — creating a polished, welcoming experience every time
- Take full ownership of a busy meeting room calendar, ensuring zero clashes and seamless transitions
- Act as the central point of coordination for meeting logistics, working closely with EAs
Key Responsibilities
- Manage all meeting rooms and Outlook calendars with absolute accuracy
- Welcome guests with warmth, professionalism, and attention to detail
- Prepare and reset rooms to an exceptional standard before and after meetings
- Handle high volumes of incoming post across multiple entities with care and organisation
- Maintain stock levels across the office (stationery, kitchen supplies, refreshments, etc.)
- Keep front-of-house, kitchen and meeting spaces consistently immaculate
- Support EAs and the wider team with ad hoc requests and problem-solving
- Take full ownership of quieter periods — proactively seeking ways to support the team
What We’re Looking For
This role suits someone who is:
- Exceptionally reliable - someone the team can depend on, without question
- An Outlook super-user - organised, detail-driven and always on top of schedules
- Highly proactive - you notice what needs doing and get ahead of it (e.g. Replacing flowers, identifying supply needs, suggesting improvements)
- Calm, composed and professional, even in a fast-paced environment
- Equally comfortable during quieter periods — self-directed, focused, and engaged
- A true team player — building strong relationships with EAs and providing seamless support
Why Apply?
- Join a high-performing, professional environment where standards are genuinely valued
- Work in beautiful West End offices - lunch included
- Be part of a collaborative team where trust and reliability are key
- Opportunity to take real ownership of your role and make it your own
If you take pride in getting things exactly right, enjoy being one step ahead, and genuinely care about delivering an exceptional experience — we’d love to hear from you.
This role is for an immediate start on a temp to perm basis.