Bristol (BS35)
£35,000 - £(phone number removed) per annum
Full-Time | Permanent
Customer-Focused Logistics Opportunity - It's all about the Customer !
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager & Supervisor to join our Bristol operation. ( Two roles available )
This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.
The successful Fulfillment Contract Manager & Supervisorwill play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.
The Role
As a Fulfilment Contract Manager / Supervisor you will:
Coordinate the end-to-end order fulfilment process in line with customer KPIs
Act as a key customer-facing contact for client queries and service updates
Work closely with warehouse teams to manage order flow
Maintain stock integrity and process transactions within the WMS
Investigate delivery issues and implement effective solutions
Manage inbound/outbound bookings and shipping documentation
Problem solve and consult on improvements
Complete Quarterly and annual reviews with your customer.
About You
We are looking for a Fulfilment Contracts Manager with:
Proven customer-facing / customer service experience at senior level
Administration experience within an office environment
Experience using a Warehouse Management System (WMS)
Proven track record leading major accounts
Strong organisational and problem-solving skills
Excellent communication skills
The right to work in the UK (no sponsorship available)
Benefits
25 days holiday (rising to 27 with service) + Bank Holidays
Profit-related pay
Pension scheme
Life cover & private healthcare
Retail discount scheme
Employee Assistance Programme
On-site parking
Training and development opportunitiesIf you are a motivated, customer-driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy
Salary description
£35000.00 - £45000.00 per year